Terms and Conditions

Location of Rendered Services

Programs are conducted at Sanctus Ranch, 2647 River Bluff Cir, Pipe Creek, TX. If you have questions or require more information, please call the center at 830-460-3535 during normal business hours.

Registration Process

Our online registration system requires full payment at the time of registration. To pay a deposit and the balance upon arrival, please register by phone at 830-460-3535. After submitting your online registration and payment, you will receive a confirmation email. If you do not receive an email within 24 hours, please call us.

Registration Policy

Full Payment is due upon Registration unless otherwise noted (Online registrations will not be processed without Payment). A Confirmation Email will be sent upon successful completion.

If you have questions, please call Sanctus Ranch at 830-460-3535.

Refund Policy

Refunds are available 30 days from the time of purchase unless superseded by the Cancellation Policy below or a signed Reservation Contract. Some of our events require a non-refundable registration fee. If a signed Reservation Contract exists between Sanctus Ranch and the party seeking a refund, the Refund and Cancellation terms set out in the signed Reservation Contract will supersede this policy.

Cancellation Policy

Sanctus Ranch cancellation policy may depend upon several factors, including the type of program and duration of stay. Generally, the cancellation policy is a 50% forfeiture of payment if cancelled with 1 week of the program start date. Cancellation and Refund Policies set forth in any specific program description or Reservation Contract supersedes any terms set forth in this general cancellation policy description.

Privacy Concerns

Whether you give us your contact information online or over the phone, it will never be sold or given to a third party. Your personal information will only be used to keep you updated about happenings at Sanctus Ranch.

Special Needs

If you would like to arrive earlier or depart later, have dietary restrictions, need a first-floor room, or would like to be added to a waiting list, please contact Sanctus Ranch at 830-460-3535 during business hours 9am-5pm Monday-Friday.

Questions

Please contact us at 830-460-3535 during normal office hours - 9:00am to 5:00pm CST.